Terms of Use
Last updated: April 29, 2026
Authorized Access
This system is intended for authorized internal support and operations use only. By using it, you agree to comply with applicable company policies, security requirements, and customer data handling standards.
Acceptable Use
You may use this system only for legitimate support, operational, and administrative purposes. You must not misuse customer data, attempt unauthorized access, or interfere with the service.
Content and Records
Ticket messages, internal notes, generated drafts, and operational logs may be recorded for auditability, product improvement, and service continuity.
Availability
We may update, suspend, or restrict parts of the system at any time for maintenance, security, compliance, or operational reasons.
Responsibility
Users are responsible for reviewing responses before sending them, especially when AI-generated drafts, categorization, or translations are involved.